1. Who we are
Deepthena FZ-LLC ("Deepthena", "we", "us") provides strategy, data, AI, and engineering services. We operate from the United Arab Emirates and deliver programmes for clients across the Middle East, Europe, and Asia.
Privacy policy
Protecting the information you share with Deepthena
This policy describes the personal data we collect, how it is used, the safeguards we apply, and the choices available to you.
Last updated: 12 January 2025
2. Information we collect
- Contact details: name, job title, company, email address, and phone number when you submit a form or attend an event.
- Engagement records: scopes of work, meeting notes, feedback, and contractual documentation.
- Usage data: analytics on how you interact with our website, proposals, or shared workspaces.
- Support interactions: emails, chat transcripts, or service desk tickets used to resolve technical questions.
3. How we use information
We process personal data to respond to enquiries, deliver contracted services, improve our offerings, and comply with legal obligations. We may send you relevant insights or event invitations; you can opt out at any time.
4. Legal bases
We rely on one or more legal grounds: performance of a contract, legitimate interest in running our business, compliance with legal requirements, or your consent for optional communications.
5. Sharing & transfers
We only share data with trusted partners who help us operate our services (e.g., cloud providers, analytics platforms). When data is transferred outside its country of origin, we ensure appropriate safeguards such as SCCs or UAE-approved mechanisms.
6. Security & retention
We maintain technical and organisational measures including encryption, access controls, segmentation, and regular testing. Personal data is retained only as long as needed to satisfy the purpose for which it was collected or to meet legal obligations.
7. Cookies & analytics
We use cookies and similar technologies to understand site performance and improve user experience. You can manage cookies through your browser settings or the consent banner when visiting our site.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data; to object to certain processing; or to request data portability. Where we rely on consent, you may withdraw it at any time.
9. Contacting us
To exercise your rights or ask privacy questions, email [email protected]. We aim to respond within ten (10) working days and will keep you updated on progress.
Data Protection
Our commitment to your privacy
We adhere to the highest standards of data protection and privacy compliance globally.
Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
Compliance
We comply with GDPR, CCPA, and UAE data protection regulations.
Transparency
We provide clear information about how we use your data.
Data Processing
How we handle your information
We implement strict protocols to ensure your data is processed securely and in compliance with all applicable regulations.
1
Collection
Data is collected only for specified, explicit, and legitimate purposes.
2
Processing
We process data only as necessary for the purposes for which it was collected.
3
Storage
Data is stored securely and retained only for as long as necessary.
4
Disposal
Secure deletion methods are used when data is no longer needed.
Global Compliance
International data protection standards
We maintain compliance with data protection laws across all jurisdictions where we operate.
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GDPR
European Union General Data Protection Regulation compliance
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CCPA
California Consumer Privacy Act adherence
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UAE DPL
UAE Data Protection Law implementation
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Global Standards
ISO 27001 and other international security frameworks
Questions?
Have privacy concerns?
We're here to help. Contact our Data Protection Officer for any privacy-related questions.